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Shipping & Delivery

 

FREE delivery on all wine orders over $160 in NSW, VIC and ACT!

 

Please see below our Australian shipping rates:

State

For orders less than $160

For orders $160 & above

NSW

$       9.90

FREE

ACT

$      12.90

FREE

VIC

$      12.90

FREE

SA

$      19.90

$       9.90

QLD

$      29.90

$     21.90

WA

$      29.90

$     21.90

 

 

Shipping FAQ

 

Do you ship to others destinations?

Other shipping destinations may be available upon request, please email http://www.leplonque.com.au/contact-us for more information.

How long will it take?

Our partner, Australia Post, delivers within 2 – 5 business days depending on the destination.

Do I have to be home?

Please indicate at check-out (in the details section) if you give authority to leave the parcel on your doorstep or if you require a signature.

Selecting ‘requires a signature’ means you will need to be home upon arrival or the parcel will be taken to your local post office if you're not home.

How do I track my order?

If you would like an update on your order, please contact us at 02 9347 2440 or send an email to http://www.leplonque.com.au/contact-us

What are your payment options?

We accept all major Credit Cards and PayPal.

What happens if the parcel is damaged?

We take every care to ensure your wine is packed securely, however if a bottle arrives broken or damaged, please contact us at 02 9347 2440 or send an email to http://www.leplonque.com.au/contact-us within 7 days of receiving your parcel.

Can I exchange a wine?

At Le Plonque we do our best to share with you our passion for wine and help you discover new ones. If you would like to exchange a wine, please contact us at 02 9347 2440 or send an email to http://www.leplonque.com.au/contact-us, we will endeavour to find a solution within 30 days.